Redbank Medical Centre
Telehealth is available at this clinic for eligible patients. Monday to Friday - Bulk billing is only available for patients who hold an eligible Centrelink health care card, concession card, are over 65, under 16 or Gold DVA card holders. Weekends and public holdiays, there is no bulk billing, private fees apply for all patients. Please contact the clinic to discuss fees and eligibility
Telehealth services allow you to connect to see a doctor by either phone or video call conferencing without ever having to come into the practice in person. The doctor will do all possible examination virtually before advising what further steps you may need to follow.
This will help keep patients more protected, to reduce the risk of exposure to a potential source of the coronavirus in keeping with the Queensland Governments latest regulations with scripts and referrals being able to be faxed, emailed or posted to either them or their local pharmacy or healthcare provider.
All services will still be completely bulk-billed, at no cost to the patient under Australia's latest stimulus and guidelines.
What is telehealth?
After making an appointment through our system, our staff will be in contact to ensure that we have up-to-date patient information and to determine the best means for consultation whether it be by phonecall, Facetime or Skype.
At your allotted appointment time the doctor will be in contact for your consultation. Given the occasional limitations of technology we acknowledge that there may be delays as we move towards streamlining the process for this new mode of delivering healthcare services.
How will it work?
Whilst our doctors are willing to consult you with any issues you might normally present to the clinic with, there are still limitations to online consultations with the inability to perform a physical examination.
Some consults might still require further follow up appointment in-person at a local GP and our staff will help facilitate this as required.